Our services
At our core, we understand that finding your way in unfamiliar environments can be a daunting task, and that’s why we are dedicated to creating navigation solutions that are not only functional but also engaging and exciting.
Our experiential approach to wayfinding combines our knowledge of human behavior, spatial awareness, and environmental design to craft intuitive, easy-to-use systems that provide clear directions, anticipate user needs, and enhance overall experience.
Our team of experts specialize in creating customized wayfinding solutions for a variety of industries, including healthcare, transportation, hospitality, education, and corporate environments. We take pride in our ability to develop unique and innovative strategies that cater to each client’s specific needs and goals.
We aim to provide the tools and knowledge necessary to create positive interactions with their audience, building stronger relationships that last beyond just finding their way from point A to point B.
At Richards, we also understand the importance of a successful navigation system and its ability to impact users on a deep emotional level. Whether it's reducing stress and anxiety in healthcare facilities or creating a fun and exciting environment for travelers, our team is committed to designing solutions that inspire, inform, and elevate.
From assessment, to strategy, to design, to fabrication, to installation, to celebration. We do it all.
Meet the Richards VESS™ Process – Visitor Experience Score System.
It’s not just signs, it’s the deeply engrained strategy behind the signs.